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How kingbd Handles Your Personal Information

Your account data — including your name, contact details, and payment records from bKash, Nagad, or Rocket — is collected only to run your account and process transactions. Access and use of this platform depends on your local law and eligible regions.

Account Data ProtectedLocal Payment PrivacyYour Right to Request AccessData Retention Policy
kingbd How kingbd Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply standard security measures across every account, from the moment you register to every transaction you make. Here is how we handle the key areas of your data.

Account Security

Your account is protected with OTP verification on login and withdrawal. Any change to your registered bKash or Nagad number requires re-verification before it takes effect.

Cookies and Session Data

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No advertising cookies are placed without your consent.

Data Retention

We keep your account and transaction records for as long as your account is active and for a period after closure, as required by applicable regulations in supported regions.

Requesting Changes

You can ask us to correct inaccurate data or request a copy of what we hold. Submit your request through live chat or the account Help section with your registered contact details.

PRIVACY CONTACT

Reach Us About Your Data

If you want to request access to your data, ask us to correct something, or raise a privacy concern, our support team handles these directly. You can reach us through live chat in the lobby, by email, or through the account help section.

Team online

Live Chat

Open the chat widget inside your account dashboard. Our support team responds to data and privacy queries through the same channel as account help.

Email Support

Send your data request or privacy question to our support email. Include your registered phone number so we can verify your account before responding.

Account Help Section

Log in and go to the Help section in your account settings. You can submit a formal data request or flag a privacy concern directly from there.

Common Questions About Your Data

Here are the questions we hear most often about how your information is handled on this platform.

We collect your name, phone number, email address, and the payment details you use — such as your bKash or Nagad number — to verify your identity and process transactions.

No. Your local payment details are used only to process the transaction you initiate and to match withdrawals to your verified account. We do not share them with third parties.

Log in, go to the Help section in your account settings, and submit a data access request. You can also contact us via live chat with your registered phone number for verification.

You can request account closure and data deletion through our support team. Certain records may be retained for the period required under applicable regulations in your region.

We use OTP verification on login and for sensitive account changes. Any update to your registered payment number — bKash, Nagad, or Rocket — requires re-verification before it is applied.

This policy applies to accounts in supported regions. Whether you can access the platform depends on your local law and eligible regions, including applicable rules in Bangladesh.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.